Privacy Policy

1. Data Controller

Luoyang Zhili New Materials Co., Ltd., Luoyang, Henan, China. Contact: info@zlcrusherparts.com

2. Data Collected

Name, company, email, phone (optional), requested product, machine model, inquiry details and any drawing or photo you choose to attach. No payment-card data is collected through this website.

3. Purpose & Legal Basis

Inquiry data is processed under Art. 6(1)(b) GDPR to take steps at your request before entering into a contract. Where processing is not necessary for that purpose, we rely on legitimate interests under Art. 6(1)(f) GDPR.

4. Cookie Policy

Essential storage is used for site functionality and to remember your privacy choice. Analytics and advertising tags load only after you accept optional cookies. You can change your choice at any time through Cookie Settings in the footer.

5. Data Retention

Inquiry data is retained for the duration of the business relationship plus 2 years. You may request deletion at any time.

6. Your Rights (GDPR)

Right to access, rectify, erase, restrict processing, data portability, and object. Contact us to exercise any of these rights.

7. Service Providers and Transfers

We do not sell inquiry data. Cloudflare provides website hosting and security services, and Resend processes inquiry emails on our behalf. Google analytics or advertising tags are loaded only after optional-cookie consent. These providers may process data outside the EEA subject to their applicable contractual and legal safeguards.

8. Complaints

You may lodge a complaint with the data-protection authority in your country of residence or work.

9. Contact

For data protection inquiries: info@zlcrusherparts.com